Welcome to Eternal Shine. We value your privacy and are committed to protecting your personal data. By using our website, eternalshinegems.com, and services, you agree to the terms of this Privacy Policy. Please read it carefully, and if you have any questions or concerns, contact us at [email protected].
Information We Collect
- Personal Data
When you provide information voluntarily through forms or communication channels on our website, we may collect:- Your name
- Email address
- Phone number
- Shipping and billing details
This data helps us fulfill your requests, answer inquiries, and improve our services.
- Non-Personal Data
We collect technical information such as:- IP address
- Browser type
- Operating system
- Website usage patterns
This aggregated data aids us in analyzing trends, improving website functionality, and enhancing user experiences.
How We Use Your Data
We use your information for the following purposes:
- To provide and maintain our services
- To process your orders and payments
- To respond to your inquiries or requests
- To send updates on products, promotions, or services (if consent is provided)
- To improve website functionality and user experience
- To prevent fraud or unauthorized activity
Sharing and Disclosure of Information
We do not sell your personal data. Information may only be shared under these circumstances:
- Service Providers
Third-party companies help us with payment processing, order fulfillment, and marketing. They are contractually obligated to keep your data secure. - Legal Compliance
We may disclose your information to comply with legal requirements or government requests. - Business Transfers
In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Access, modify, or delete your personal data
- Withdraw consent for data processing
- Object to certain types of data use
- Request a copy of the data we hold about you
To exercise these rights, contact us at [email protected].
Unsubscribing
To stop receiving marketing communications, click the “Unsubscribe” link at the bottom of any email, or email us directly.
Security
We take appropriate technical measures to safeguard your data. However, no online system is completely secure. We recommend caution when sharing personal information online.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their content, policies, or practices. Please review their privacy policies before engaging with them.
Changes to This Privacy Policy
Eternal Shine may update this policy periodically. We will notify you of significant changes on our website. The “Last Updated” date reflects the most recent changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Eternal Shine
Website: eternalshinegems.com
Email: [email protected]
Address: Shop 9/13 Hay St, Haymarket NSW 2000, Australia